Even easier, even more convenient

Published 11 July 2023
Even easier, even more convenient


Your user experience is our top priority. Guided by this principle, we constantly implement updates to improve your experience and pursue integrations that help us provide you with genuinely convenient services.

Today, we’re excited to announce that we have integrated with MoneyGram Access™. Powered by the Stellar blockchain, activated by MoneyGram’s retail agent network, and leveraging Circle’s fully reserved USDC, this service enables our users to convert digital currency to physical cash. We now allow you to convert USDC into UAH, USD, and EUR directly at participating MoneyGram agent locations.

Now, our users can conveniently convert USDC on Stellar into UAH, EUR, and USD in cash at participating MoneyGram agent locations throughout Ukraine. The service is available only for users residing in Ukraine.

For eligible users, the whole process consists of the following steps:

  • Go to the Main balance of your WhiteBIT account.
  • Find USDC and click “Withdraw”;

  • Choose MoneyGram;
  • You will see the “Exchange USDC cash via MoneyGram” button if KYC is passed on Ukrainian documents;
  • Specify the withdrawal amount in USDC;

  • Choose the currency in which you want to receive cash in the next window;
  • Pass identity verification in MoneyGram.

Please note that the exchange rate of USDC to fiat is calculated by MoneyGram.

  • Return to the exchange and confirm the withdrawal with the code from your email and 2FA code.

You can also track the status of your request. Go to your WhiteBIT account, open “History”, and click “Details”. You will see the “MoneyGram Track Status” and a tracking link. Follow it to check the status of your request and the reference number.

When you go to the participating MoneyGram location to pick up your cash, bring your reference number and ID for verification.

Last but not least, MoneyGram will offer this as a zero-fee service until June 2024!

How cool is that?