Houston, we have a problem

Published 20 October 2021
Houston, we have a problem


Imagine you can’t log in to your account or have difficulties passing KYC. Our customer support will help you with any issue in no time, at any time.

To get assistance, you can:

📍 click the Support icon in the lower right corner of our platform;

📍 send a letter to support@whitebit.com;

📍 turn to the chat (in case you need to share personal info, opt for the first two variants).

📌 We are very pleased to receive dozens of DMs from you or see your tags and comments. However, if you have a question that requires an instant solution, we recommend contacting our Support directly 😉

We accept requests in various languages, don’t hesitate to contact us!

WhiteBIT Team