Important Changes to the Identity Verification Policy for New WhiteBIT Users

Published 21 September 2022
Important Changes to the Identity Verification Policy for New WhiteBIT Users


Customers’ safety, along with maintaining the standards of compliance, has always been our priority. That is why we decided to introduce changes to our User agreement to ensure we continue providing the highest level of service to the WhiteBIT community. From now on, all new users will be required to pass identity verification (KYC) to carry out the following operations:

KYC or Know Your Customer is a verification process that requires users to provide the exchange with their personal data and documents. Identity verification is one of the most reliable ways to protect users and their assets.

KYC and AML contribute to reducing consumer risk and create a more sustainable ecosystem due to enhancing the level of user security and preventing financial crimes.

How to pass identity verification on our exchange?

Account verification usually takes up to 24 hours. Click on Verification in your profile settings and enter the following data:

  • full name;
  • gender;
  • address;
  • birthdate;
  • photos of your ID documents;
  • a photo of a user with his ID documents.

After submitting the data, wait for the exchange’s decision, which you will receive via e-mail used for signing up.

Citizens of Ukraine can also verify their identity using the Diia state portal. In this case, the portal will provide your data for you, and the decision will be ready in 2-3 minutes. If the decision is positive, you will unlock all trading tools and will be able to use our services without limits.

Stay safe!

WhiteBIT Team